Privacy Policy

This Privacy Policy explains how Alpha Signals LLC (“Alpha Signals,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or purchase from joinalphasignals.com (the “Site”).

By using our Site, you agree to the collection and use of your information as described below.

1. Information We Collect

We collect information to operate effectively and provide a secure, reliable, and personalized experience.

A. Personal Information You Provide

We collect information when you:

• Create an account or purchase a subscription
• Sign up for free trials or promotions
• Contact support or participate in Discord integrations

This may include:

• Full name
• Email address
• Billing address
• Payment details (processed securely via Stripe)
• Discord username or ID (for bot access or linking)

B. Automatically Collected Device Information

When you visit the Site, we automatically collect:

• IP address
• Browser type and version
• Time zone and approximate location
• Pages viewed and navigation data
• Referring sites or search terms
• Cookies and tracking pixel activity

We use:

• Cookies – to enhance your experience
• Log files – to track usage and performance
• Web beacons/pixels/tags – for analytics and advertising measurement

2. How We Use Your Information

We use your information to:

• Process orders, free trials, and memberships
• Communicate updates, promotions, and renewals
• Prevent fraud or unauthorized activity
• Improve website performance and user experience
• Comply with legal requirements

We may also use your data for:

• Personalized advertising
• Website and marketing analytics

3. Sharing Your Information

We do not sell or rent your personal information.

We only share your data with trusted partners who help operate our business, including:

• Whop and payment processors such as Stripe – for membership access and secure payments
• Google Analytics – for site analytics
• Email and communication platforms – for support and updates

We may also disclose your information to comply with legal obligations or protect our rights and safety.

4. Duplicate or Erroneous Payments

If a duplicate payment occurs, we will promptly refund the additional charge.

Refund reviews may be granted on a case-by-case basis.

For billing concerns, contact: [email protected]

5. Advertising and Behavioral Tracking

We may use targeted advertising across platforms like Google, Facebook, and Instagram.

You may opt out via:

• Facebook Ad Settings
• Google Ad Settings
• Bing Ad Settings
• Digital Advertising Alliance Opt-Out

6. Cookies and Tracking Technologies

Cookies help us remember preferences and track performance.

Types of cookies used:

• Essential Cookies – account login, checkout
• Performance Cookies – analytics and usage tracking
• Marketing Cookies – advertising and retargeting

You can disable cookies in your browser settings, though some features may not function properly.

7. Data Retention

We retain personal information as needed to:

• Provide our services
• Satisfy legal obligations
• Resolve disputes

To request deletion of your data, email [email protected].

8. International Data Transfers

By using our Site, you consent to your information being transferred to and processed in the United States and other jurisdictions where data protection laws may differ.

9. Your Rights

Depending on your region, you may have rights to:

• Access, correct, or delete your data
• Request a copy of your information
• Withdraw consent for marketing communications

Request these rights via [email protected].

10. Security

We use industry-standard security measures such as encryption, firewalls, and restricted access.

However, no online platform can guarantee 100% security.

11. Do Not Track Signals

Our Site does not modify data collection practices when a Do Not Track (DNT) signal is detected.

12. Minors

Our services are intended for individuals 18 years or older.

We do not knowingly collect data from minors. If provided, we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy as needed due to changes in our practices, technology, or legal requirements.

Updates will be reflected with a new “Last Updated” date.

14. Contact Us

For questions or concerns:

[email protected]

Alpha Signals LLC

joinalphasignals.com

Back to memberships